We will do our best to respect your online privacy.
Your personal details
We will use your data only in connection with providing the goods and services offered on this website.
We will pass only your delivery address and contact details to our delivery partners.
We will contact you by email / telephone only in connection with your order details. We may occasionally contact you by email about products and services offered by Orange Pippin, although we don't expect to do this very often. We certainly do not want to bombard you with unnecessary email communications, and you can opt-out of this by amending your account details on our website or by letting us know by email.
We do not sell email addresses to other organisations.
We recommend that you choose a password for your account which is different from other accounts you may have on other websites.
Your payment details
We do not retain your payment card details on our system. When you place an online order on our website your payment card details are transmitted online to our bank. We do not see any of these details, we only receive a notification that your payment has been accepted or declined.
We monitor usage of our websites by recording which pages you visit. This allows us to see which products are most popular, and also to provide assistance in the event of problems. We do not share this data with anyone else, and it is retained only for a limited period (usually less than 1 year).
Like almost all websites, we use "cookies" to facilitate the smooth working of this website. Cookies are small files which are sent to your browser when you visit our website, and allow us to distinguish you from other visitors. If you do not wish to accept these cookies you can delete them and/or block them in your browser - all the major browsers have options in their security settings to let you do this. However parts of our website will not then work as expected and you will not be able to place an order.
We only use "first-party" cookies, in other words cookies set by us for the direct operation of our website. We do not use "third-party" cookies which could allow your details to be passed to third-party marketing organisations.
Some of our pages include plug-ins from social networking sites such as Facebook and Twitter, and these sites may also set or retrieve cookies on your browser, if your browser is already signed-in to them. These social networking cookies are exchanged between your browser and the social networking sites you belong to, they are not accessible by us.
The names of the cookies we use are as follows:
- Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie is set as soon as you visit our site but expires automatically after you leave it.
You can find out more about cookies and how to manage them on this Wikipedia article.